You want to return an item? No problem!
Please note that return at their own expense must be sent back. You will not receive a parcel stamp with response number. After receipt of returned goods, the shipping costs for the return of your credit will be deducted. We provide you with a lump sum of € 4.50 for the return shipping charge. This lump sum shall not apply to goods that were sent to you with a shipping company. In this case correspond to the withheld pay for return shipping, the shipping costs that you have paid for the goods delivery.
Do not hesitate, return address:
LEF living - Lübeck 7, 2993 LK Barendrecht / Netherlands.
And how does it continue?
Please send an email to email@example.com or call us at the number +49 (0) 2151-9869826. We will send you like to receive a parcel stamp with response number. A pickup can only be initiated if the goods have been delivered by a freight carrier. The cost of pickup meet the original delivery costs.
We will give you all shipping products a 14-day withdrawal. Please note that the item unused, must be returned to us in original condition and in the original packaging supplied. When ordering, you also get a Rücksensendeformular. We ask you to fill this and resolve of returning.
Once we have received and inspected the returned item, it is further processed. The purchase amount will be refunded within 5 working days * after they have been informed by us that we have received the return. The shipping costs for your return shipment will be deducted from your credit as a lump sum of € 4.50. In most cases the repayment is made in the same way as we have received payment. When ordered with the forwarding are the shipping costs for returns, as well as described above, higher.
* If you paid with a credit card, the refund longer (about 1-4 weeks) may take. How long does a refund depends on the specific credit company.
You want to exchange an item? Please mention this on the return form. Specify easily decide which item you are returning and which item you would like to receive instead. Once we receive the item back, we charge it accordingly. You are on this information separately from us.
If they are not satisfied with your product?
If, despite our intensive efforts not be to your satisfaction a shipment, please immediately contact us! We discuss the situation with you and guarantee a quick solution.