Consumers are entitled to a right of withdrawal under the following conditions, where consumer is any natural person who enters into a transaction for a purpose that can neither be attributed to their commercial or independent professional activity:
You can revoke your contract within 14 days without giving reasons in written form as a letter or an e-mail. If you the goods have been delivered in front of the deadline, you can read the purchase by a return of goods revoked. The period begins upon receipt of this instruction in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receiving the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 EGBGB and our obligations according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. To safeguard the withdrawal period is sufficient to send the revocation or thing.
The revocation must be sent to:
3274 LH Heinenoord - Niederlande
Email: [email protected]
consequences of Withdrawal
In case of an effective cancellation the mutually received benefits returned and any benefits (eg. As interest). Can you give us the performance received and benefits (eg benefits of use) or only partially or only in deteriorated condition or issue, you have to pay us compensation. For the deterioration and derived benefits, you must pay compensation only in so far as the benefits or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" means the testing and trying out the goods, as it is possible and common in a shop. Transportable items are to be returned at our risk. You have to bear the cost of returning the goods if the delivered goods ordered and corresponds to the price of the products does not exceed an amount of 40 euros or if you at a higher price the thing at the time of the revocation yet the return or a have provided contractually agreed partial payment. Otherwise, the return is free for you. Not parcel things are picked up. Obligations to refund payments must be fulfilled within 30 days. The period begins with the dispatch of your revocation or thing for us with their receipt.
- End of revocation -
Exclusion of right
The right does not apply to distance contracts for the delivery of audio or video recordings or software if the delivered data carriers have been unsealed by you.
1. Please avoid damage and contamination of the product. Send the goods if possible in original packaging with all accessories and with all packaging components to us. Use a protective outer packaging. If you no longer have the original packaging, please provide a suitable package for adequate protection from damage during transit.
2. Please send possible not unfree the goods back to us. We will reimburse you also like to request in advance the cost of postage, unless they are to be paid by you.
3. Please note that the above paragraphs 1-2 is not a prerequisite for the effective exercise of the right.